REFUND POLICY
Refund Policy
Our return policy lasts 7 days from the date of delivery. If more than 7 days have passed, we are unable to offer a refund or exchange.
To be eligible for a return:
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Items must be unused, unwashed, and in the same condition as received
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Items must be returned in their original packaging
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Proof of purchase (receipt or order confirmation) is required
Please note: Certain items are non-returnable, including intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
How to Request a Return or Exchange
For all return or exchange inquiries, please email support@haleywardrobe.com with the following information:
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Full name
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Order number
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Billing and shipping address
Exchange
We only replace items if they are defective or damaged due to our error.
If you need to exchange an item for the same product, email support@haleywardrobe.com with your order details.
Returnn Shipping
Customers are responsible for return shipping costs. Original shipping fees are non-refundable.
If your return is approved for a refund, the cost of return shipping may be deducted from your total refund.
For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.